Frequently Asked Questions

To give as many fans as possible a fair shot at our products, we limit the quantity per item. That way our stock is shared fairly across all customers. You can still combine different Beyblades in one order — the limit applies to each individual item.

No — you can order as a guest without an account. An account is still worth it: you can see your orders and tracking, keep your collection and battle deck, and use your wishlist.

As long as your order hasn't shipped yet, contact us as soon as possible and we'll try to change or cancel it. If it's already on its way, just use your 30-day right of return.

We currently ship to Germany. Austria and Switzerland are coming soon.

Shipping is €3.90. Orders of €39 or more ship free.

Within Germany your order usually arrives in 1–3 business days.

As soon as your order leaves the warehouse we email you a shipping confirmation with a DHL tracking number. You can also see the current status in your account under “Orders”.

You can pay by credit or debit card, Apple Pay, Google Pay, SEPA direct debit, PayPal, Klarna, Amazon Pay, Revolut Pay or Stripe Link.

Yes. All payments run SSL-encrypted through our payment provider Stripe — your full card details are never stored by us.

With SEPA direct debit, bank processing usually takes 2–5 business days. Your order is confirmed in the meantime, and the status switches to “Paid” automatically once the amount is collected. All other payment methods are usually confirmed immediately.

Our availability display is live. “Only a few left” means stock is running low; “sold out” means no units are currently available.

Yes. On a sold-out product's page you can sign up for a notification. Once the item is back in stock we send you a one-time email. To be notified again, just sign up once more.

When you add an item to your cart we reserve it for you for about 15 minutes. As long as you're active in the cart the reservation keeps extending. After that the item is released for others again.

At beygoma you have a 30-day right of return from delivery — more than the statutory withdrawal period of 14 days. Return shipping is free. Full instructions are in our withdrawal policy.

30 days from delivery. Outside that window, or if anything else is wrong with your order, contact us and we'll take care of it.

Returns within Germany are free.

Once your return has reached us and been checked, we refund the amount to your original payment method — usually within 14 days.

Yes, 100%. We work exclusively with Takara Tomy & Hasbro or their authorized wholesalers. All products are verified genuine articles — no counterfeits.

A Beyblade X is made of three combinable parts: the Blade (the top, shape-defining part), the Ratchet (the middle ring that sets height and contact), and the Bit (the tip that controls movement and balance). Each product page shows the exact composition.

Our products meet EU toy-safety standards (CE / EN 71). The recommended age rating is shown on each product page.